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After Sales for
Quick Service Restaurants

Services

Quick solutions
for ongoing
restaurant operations

Operations continue as usual. Guests come and go. Orders are prepared within seconds. Everything runs smoothly until suddenly one detail needs attention. A seat cushion is heavily worn, a light fixture is broken, a tabletop needs to be replaced, or there is an issue with a signage element.

Situations like these are part of everyday life in quick service restaurants because fixtures and furnishings are used intensively every single day. Wear and tear can happen faster than expected. That is why one thing matters most: how quickly the right replacement part can be sourced.

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Our #TEAMRK is here for you

That is where we come in. In the quick service restaurant sector alone, we completed more than 1,600 projects last year, ranging from individual replacement parts inside the restaurant to larger retrofit solutions outside of it.

Our team understands the demands of an active operating environment, responds quickly, and can provide quotes at short notice. We also take care of the next steps in the process.

This helps get your restaurant fully operational again as quickly as possible and keeps your business running reliably at every location.

After Sales Team REINHOLD KELLER

We look forward to hearing from you!

A selection of Reinhold-Keller's services

A structured after-sales service helps ensure that furnishings and equipment can be replaced quickly and that your operations remain stable.

  • Quotes are typically provided within 24 hours
  • Many components are available directly from our inventory
  • Reproductions based on existing project data
  • Dedicated contacts instead of anonymous ticketing systems
  • Clear information on lead times and availability

It quickly becomes clear in day to day operations which elements are exposed to the most wear. Our after sales service is prepared for those demands.

Last year alone, for example, several thousand linear meters of artificial leather were processed for upholstery. A large share of that was used for replacement upholstery and repeat orders through after sales.

Typical repeat orders include:

  • Seat cushions and bench covers
  • Bar stool upholstery
  • Tabletops
  • Chairs
  • Replacement parts for booth systems such as flaps or guide elements
  • Entrance mats
  • Ceiling panels
  • Lamps and bulbs
  • Signage elements
  • Trash cans and ashtrays for parking areas
  • Warranty cases (in Germany)

REINHOLD KELLER delivers interior fit out projects worldwide. More than 25,000 completed QSR projects in over 90 countries show how important reliable processes remain even after a project has been completed.

This experience from international rollouts flows directly into our after sales service. Our structures, logistics, and communication are designed to respond quickly when repeat orders are needed.

After Sales Service

Benefit from our know-how gained through international rollouts!

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