Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

REINHOLD KELLER GmbH
Gutenbergstgraße 4
63924 Kleinheubach
E-Mail: datenschutz@reinhold-keller.de

REINHOLD KELLER General Contracting GmbH
Gutenbergstraße 1
63924 Kleinheubach
E-Mail: datenschutz@reinhold-keller.de

KELLER Italia GmbH
St. Agatha Weg 16
39011 Lana, Italien
E-Mail: datenschutz@reinhold-keller.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible.

In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, blocking, limitation, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked, limited or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

You can contact our data protection officer at datenschutz@reinhold-keller.de

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Borlabs Cookie

This website uses Borlabs cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consent.

Borlabs Cookie does not process any personal data.

The borlabs cookie stores your consent that you gave when you entered the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Automated decision (Art. 22 GDPR)

In any way you are not subject to any decision based on any automated processing that gives effect or legal effect.

Data protection in applications and in the application process

We collect and process personal data of applicants for the purpose of processing an application process. The processing can also be done electronically. This is the case in particular when an applicant submits the relevant application documents to the controller by electronic means, for example by e-mail or via a web form available on the website. As soon as we conclude a contract of employment with an applicant, the transmitted data will be stored for the purpose of the employment relationship in compliance with the legal requirements. If no employment contract is concluded with the candidate by the controller, the application documents will be automatically deleted two months after notification of the rejection decision, unless deletion precludes other legitimate interests of the controller. Other legitimate interest in this sense, for example, a burden of proof in a procedure under the General Equal Treatment Act (AGG).

The collection, processing and use of your data is based on your consent. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

6. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize its website.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”

Google-Signals

We use Google signals. When you visit our website, Google Analytics collects, among other things, your location, search history and YouTube history, as well as demographic data (visitor data). This data can be used for personalized advertising with the help of Google signal. If you have a Google account, Google Signal’s visitor data is linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics on the user behavior of our users.

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you agree with the owner of the e-mail address provided and with the receipt of the newsletter.

We use the so-called double opt-in procedure to ensure that newsletters are sent out in agreement. In the course of this, the potential recipient can be included in a distribution list. Subsequently, the user receives the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. The address is only actively included in the distribution list if it is confirmed.

We use these data exclusively for the dispatch of the requested information and offers.

Newsletter2Go is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider selected in accordance with the requirements of the Basic Data Protection Regulation and the Federal Data Protection Act.

Further information can be found here: https://www.newsletter2go.com/information-for-newsletter-recipients/

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter.

For this reason, we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.

Facebook Pixel

Our website measures conversions using visitor action pixels from Facebook, Meta Platforms Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider’s website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.

The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users’ identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.

Check out Facebook’s privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/.

You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook.

If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Analysis by wiredminds

Our website uses a counting pixel technology provided by wiredminds GmbH (www.wiredminds.de) to analyze visitor behavior. If necessary, data is collected, processed and stored, from which user profiles are created under a pseudonym. Wherever possible and reasonable, these usage profiles are completely anonymized. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor’s Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information that is left by visiting the websites to create anonymized usage profiles. The data obtained without explicit consent of the affected person will not be used to personally identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. Whenever IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.

Exclude from Tracking

7. Plugins and Tools

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of Google at https://policies.google.com/privacy?hl=en.

Google Fonts

When you visit our website, the Google servers (Google service: Google Fonts) load fonts to display them on this website, unless you already have this font in your browser cache. Google is responsible for the processing of your data there, which is sent when your browser requests it. Information about Google Fonts can be found here and Google’s privacy policy here.

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Calendly

We use Calendly.com as an external platform for online appointments. By using the appointment scheduling service you automatically use the services of Calendly.com. The data collected includesName, e-mail address, phone number, IP address, date and time of your appointment. Name, e-mail address, phone number, IP address, date and time of your appointment. This data will not be passed on to third parties and will only be used for the administration and organization of the appointments. By using it, you agree that you have given your consent.Further information about data protection at calendly: https://calendly.com/pages/privacy

LinkedIn Tracking

We use analytics and conversion tracking tools from the LinkedIn platform on our website. When these tools from LinkedIn are used, you are shown more relevant ads based on your interests. Furthermore, we receive aggregated and anonymous reports from LinkedIn about ad activity and information about how you interact with our website. Learn more about data protection on LinkedIn: https://www.linkedin.com/legal/privacy-policy#choices-oblig. You can opt out of the analysis of your user behavior by LinkedIn and the display of interest-based recommendations; to do so, click on “Opt Out on LinkedIn” if you are a LinkedIn member or “Opt Out” if you are not on LinkedIn using the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

LinkedIn Plugin

Our website uses LinkedIn network features. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time one of our pages containing LinkedIn features is visited, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with you and your user account. We wish to point out that as the website provider, we do not have any knowledge of the data that is transferred or its use by LinkedIn.

Learn more about this in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy

Salesviewer

Use of SalesViewer® technology: This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes. In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally

The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

TikTok

We use the TikTok Pixel on our website. The TikTok Pixel is a TikTok advertiser tool provided by the following two entities:

TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, and
TikTok Information Technologies UK Limited, WeWork, 125 Kingsway, London, WC2B 6NH, United Kingdom (hereinafter collectively referred to as “TikTok”). The TikTok Pixel is a JavaScript code snippet that allows us to understand and track the activities of visitors on our website. The TikTok Pixel collects and processes information about visitors to our website or their devices (referred to as “event data”).
The event data collected through the TikTok Pixel is used for targeting our advertisements, improving ad delivery, and personalized advertising. To achieve this, the event data collected on our website through the TikTok Pixel is transmitted to TikTok.

Some of this event data may include information stored on your device. Additionally, cookies are also used by the TikTok Pixel to store information on your device. Such storage of information by the TikTok Pixel or access to information already stored on your device is done only with your consent. The legal basis for the collection and transmission of personal data by us to TikTok is therefore Art. 6(1)(a) GDPR. You can revoke your consent at any time through our Consent Management Tool.

This collection and transmission of event data is carried out by us and TikTok as joint controllers. For the processing of data where TikTok acts as a data processor, we have entered into a data processing agreement with TikTok, in which we obligate TikTok to protect our customers’ data and not disclose it to third parties.

You can object to the collection by the TikTok Pixel and the use of your data for displaying TikTok ads. An opt-out option can be found in our Cookie Statement.

For the subsequent processing of the transmitted event data, TikTok is solely responsible. Further information on how TikTok processes personal data, including the legal basis on which TikTok relies and the options for exercising your rights with TikTok, can be found in TikTok’s Privacy Policy at https://www.tiktok.com/legal/privacy-policy.

WhatsApp / WhatsApp Business

To the extent you have provided consent, we process your personal data (e.g., name, phone number, email address, messenger ID, profile picture, messages) to communicate regarding the preparation and execution of potential orders, as well as to send promotional information (e.g., offers, newsletters) using the instant messaging service “WhatsApp” provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

To use this service, an existing messaging account is required.

Please note that WhatsApp Ireland Limited may share personal data (particularly communication metadata) with WhatsApp Inc., which may be processed on servers located in countries outside the EU (e.g., the USA) where data protection levels may not be adequate. WhatsApp may share this data with other companies both within and outside of the Facebook group. For more information, please refer to the WhatsApp Business Privacy Policy (https://www.whatsapp.com/legal/business-policy/) and WhatsApp’s Privacy Policy (https://www.whatsapp.com/legal/#privacy-policy). We have neither detailed knowledge of nor influence over the data processing by WhatsApp Ireland Limited or WhatsApp Inc., which is legally responsible for this data processing.

In addition to the recipients mentioned above, we use other service providers (processors) to fulfill our obligations.

Please note that you may withdraw your consent at any time without stating a reason, with effect for the future, by sending us a withdrawal notice via WhatsApp using the message “WITHDRAW” or via email to the email address listed in this privacy policy or our imprint.

The aforementioned data will be deleted in accordance with statutory requirements once the allowed consent for processing is withdrawn or when the purpose for processing the data no longer applies, and the data is no longer necessary for the stated purpose.

If the data is not deleted because it is required for other legally permissible purposes, the processing will be limited to those purposes. This means the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons or whose storage is necessary for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person.

Responsible Provider of the WhatsApp Messenger Service:

WhatsApp Messenger, WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The privacy policy is available at whatsapp.com/legal/business-policy/

Responsible Provider of the ChatWerk Platform/Service: Inbox Solutions GmbH, Pretzfelder Straße 7 – 11, 90425 Nuremberg, Germany. The privacy policy is available at https://chatwerk.de/datenschutzerklaerung/